1. SMS Consent & Privacy Protection
Your privacy is important to us. Phone numbers and contact information collected for SMS consent will never be shared, sold, rented, or traded with third parties or affiliates for marketing or promotional purposes.
2. Types of SMS Communications
By consenting to receive text messages from Arizona Express INC, you may receive SMS communications regarding:
Conversations (external) and conversations (between employees)
Example Message:
"Hi, this is Arizona Express INC dispatch. Your next load is ready. Please confirm your availability and current location. Reply STOP to opt out.."
3. Message Frequency
Message frequency varies depending on your interaction with us, ongoing shipments, and support requests. Typically, you can expect between 1 to 5 messages per active request or shipment cycle.
4. Message & Data Rates
Standard message and data rates may apply to any messages sent to you from us or by you to us. Charges are billed by your mobile carrier and are determined by your personal mobile plan.
5. Opt-In Methods
You may consent to receive SMS messages from Arizona Express INC through the following channels:
By submitting an online contact or service request form on our website https://www.arizonaexpinc.com
6. Opt-Out / Cancellation Process
You can revoke your consent and stop receiving SMS messages at any time. Simply reply STOP to any text message received from Arizona Express INC. Upon sending "STOP," you will receive a final confirmation text confirming your removal from our messaging list, and no further messages will be sent unless initiated by you.
7. Customer Support & Assistance
If you experience any issues, require help, or have questions regarding our messaging service:
Reply with the keyword HELP to any message you receive
Call us directly at 440-388-8485
Visit our official website at arizonaexpinc.com
8. Additional Options & Unchecking Consent
Opting into SMS messaging is entirely voluntary. If you do not wish to receive SMS updates, do not check the SMS consent checkbox on our forms, or decline verbal consent when speaking with a representative.
9. Standard Disclosures & Policies
Message and data rates may apply.
Message frequency may vary.
Carriers are not liable for delayed or undelivered messages.
Text STOP to cancel; text HELP for support.
Review our full legal policies at:
Privacy Policy: arizonaexpinc.com/privacy-policy
SMS Terms & Conditions: arizonaexpinc.com/sms-terms-conditions